Wednesday, December 8, 2010

Grumble and Groan, Our Path is not an Easy One....

I am posting this in response to an article posted at the following site that seems to be a rant about how the entire RV'ing world has failed miserably is supporting it's Full Timers.
Read the Article at the site and then return here for my response.

- RV Business Site - http://www.rvbusiness.com

Article Link here
Opinion: Broken Promises in the RVing World
Posted By RV Business On December 8, 2010 @ 10:26 am In Breaking News 

 This is my response:
They can't all be this nice...
The unified theory of campgrounds is a dream within a dream. This is America, where campgrounds are owned by individuals, not some huge regulated government agency, (Thank God). Most campgrounds were designed and built long before the advent of "Big Rigs". Some are converted Trailer Parks. We deal with the challenges of wacky campgrounds all the time. We do our research, call, check google maps and then we make sure to arrive at "new to us" campgrounds early and have a couple of area backup parks, just in case the one we are at is a lemon. Once we find a good one, we document it, make comments about it on the web and on our blog and make sure we stop there again when we pass through.

As far as RV support goes, we did a great deal of research before we bought our 40' Fifth Wheel, we found both a dealership and a company that backs their products. We also took the extra measure to get roadside assistance and an extended warranty.

The reason RV dealers and makers say that Full Timers aren't covered under warranty is a simple one, if they were selling Full Time homes they would have to build units to existing static housing codes, which at this time, doesn't exist for over-the-road mobile homes. We have had no problems getting our unit serviced under warranty, even though we expressed that we were going to be living in this unit full time. As our dealer put it, "Define Full Time...it's impossible! what is the difference between an owner who uses his unit every weekend and one who stays in it all the time, we cover your unit because we want your business, and in case of litigation because we refused to service your unit, it would be very hard to prove just what a Full Timer is. Is he the Guy who travels every weekend and has a separate structure he calls home? Is he a Guy who parks his unit in an RV park and plants flowers around it? if you live in your rig, but spend a couple weekends away from it in a Hotel, is that Full Time? Dealers cannot truly discriminate about warranty coverage because of the lifestyle of the Owner." So it's a wink, wink, nod, nod kind of thing. Find a Dealer who understands this.

As far as service centers, we have spent the night at a few, we have always been accommodated, and treated very well. It helps to have a sense of humor and realize the work has to be done and you just have to accept the fact that they are very busy and you may have to wait. it's far to easy to get upset about something you have no control over, so control yourself.

Take your stick and brick home, jack it up and put it on axles, jam it down every "lumber trail" Interstate you encounter and see if you don't come up with some structural problems. Good Dealers accept service as a part of the package regardless of who you are and do their best to help you protect your investment and their reputation.

We have had some harrowing experiences on the road, and have had some frustrations, but it is the nature of our lifestyle that if something goes wrong, you just have to sit back and say "Well all right then" and roll with the punches. That's why this way of life is not for everyone.

Try to find an ideal place to park you unit every night with all the niceties you could ever desire. Not going to happen. It's the way it is and you just have to accept that it's not as easy as it sounds. We like the challenge and are ready for the inevitable frustrations that occur on the road, it's the price we pay for freedom.
We have had Our Share...our Old Camper had problems....

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